Tesco promotion help

Frequently asked questions

Q. Can I enter multiple times?
A. Entry is limited to one entry per household during the promotional period.
Q. Where can I find a promotional pack to enter the competition?
A. Promotional packs are available only at Tesco stores, subject to availability.
Q. I can’t submit the entry form.
A. Please make sure you have filled in all the fields  of the form and that you have accepted the terms & conditions.
Q. The first prize is for a holiday in Provence, can I choose a different destination?
A. Upon winning, you will receive a holiday voucher for travel in Europe, so you will be able to choose your own holiday destination.
Q. I won a prize but I haven’t received it yet.
A. Please allow 28 days for delivery. If you have not received your prize after 28 days, please use the form below to contact us.
Q. I won a prize but I entered the wrong address details.
A. Please contact us using the form below.
Q. I can’t find a promotional pack of Florette salad.
A. Promotional packs are available only at Tesco stores only whilst stocks last.
Q. I tried to enter the competition but it says I have already entered.
A. Entry is limited to one entry per household during the promotional period.

Help & Support

Having problems entering, or have a question about this promotion? Please use the form below and we’ll aim to get back to you within 24 hours.
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